Frequently Asked Questions
Everything you need to know about our premium home essentials.
What is the standard shipping timeframe for furniture?
Standard shipping for small home goods takes 3-5 business days, while larger furniture pieces typically arrive within 7-14 business days via our specialized white-glove delivery service.
Do you offer a warranty on Peléton products?
Yes, all Peléton furniture items come with a comprehensive 2-year limited warranty covering manufacturing defects and structural integrity.
What is your return policy?
We offer a 30-day trial period. If you are not satisfied with your purchase, you can return it in its original packaging for a full refund, minus a flat-rate restocking fee for oversized items.
Are your materials sustainably sourced?
Sustainability is at our core. We use FSC-certified timber, recycled textiles, and non-toxic finishes to ensure our products are safe for your home and the planet.
Can I track my order once it has shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking link to monitor your shipment's progress in real-time.
What payment methods do you accept?
We accept all major credit cards, PayPal, and interest-free financing options through Affirm and Klarna to make your home upgrades more accessible.